The Skedazzle Guarantee
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it and must be unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at info@skedazzle.com with your order number and the reason for your return.
Please do not send an item back without contacting us first. Items returned without prior approval will not be accepted.
If your return is approved, we will provide you with instructions on how and where to send your package.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or the wrong item was received.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
When contacting us about a damaged, defective, or incorrect item, please include your order number and photos of the item and packaging when applicable.
Non-Returnable Items
We cannot accept returns for items that have been used, opened, or are not in their original condition or packaging.
If you have questions about whether your item is eligible for a return, please contact us at info@skedazzle.com before sending the item back.
Exchanges
We do not process direct exchanges.
If you would like a different item, the fastest way is to return the original item in accordance with this policy and, once your return is approved, place a new order for the item you would like.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved or declined.
If your refund is approved, you will be automatically refunded to your original payment method within 10 business days.
Please remember that it can take additional time for your bank or credit card company to process and post the refund to your account.
If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at info@skedazzle.com.
Return Shipping
Customers are responsible for the cost of return shipping for eligible returns.
We recommend using a trackable shipping service when returning an item. Skedazzle is not responsible for items lost or damaged during return shipping.
If you received a damaged, defective, or incorrect item, please contact us before returning it so we can provide further instructions.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at: